Account Management

Tip: If you need to reset or change password for your Jelastic PaaS account check out the linked guide.

Sign Up

Jelastic PaaS is offered across multiple platforms worldwide, so if you don’t have a specific hosting provider in mind, the best way to choose the most suitable one is to compare options via Jelastic Cloud Union.

Tip: Check out our Getting Started guide for general information on how to create a new account.

Also, you can register directly from the main Jelastic website.

1. Go to the https://jelastic.com/public-cloud-registration/.

2. Fill in the registration form, choose preferred service provider platform, accept terms of use and privacy policy, and click Sign Up.

sign up for free trial

3. Check your email inbox. Depending on the hosting provider you’ve chosen, you can receive one of the following messages:

  • if your Welcome to Jelastic email contains automatically generated credentials, just use them for signing into the dashboard and enjoy
  • otherwise, you’ll be provided with a special activation URL. Click it to complete your account registration with the help of the following form:

provide-account password

Specify the desired password for your account and confirm it within the appropriate fields.

According to your hosting provider’s settings, this activation form can also contain either captcha or mobile number verification widget:

Captcha Verification

A captcha widget represents an image with a set of random characters and an input field for these characters to be typed in.

account activation with captcha

In case you can’t identify the displayed symbols, the image can be reloaded using the round-arrows icon to the right.

Mobile Number Verification

The mobile number verification widget requires you to specify your phone number for a unique activation code receiving. Additionally, after you are successfully signed up, this number will be bound to your account.

Note: One phone number can be used for a single account registration only.

account activation mobile phone

After you click the Send button, your activation code will be either sent to the specified mobile phone via SMS or dictated by a robot with the automatic phone call (depends on a hosting provider’s settings). Herewith, the form will be extended with one more 4-cell field for this code entering.

account activation phone code

Fill each cell with a separate digit of the received code.

Note: The number of attempts for the activation code entering is limited and depends on your hosting provider settings. If this limit is exceeded, you’ll need to use another phone number to complete the registration.

In case no SMS/call was received, you can either Edit the phone number (if it was specified incorrectly) or Contact support (if any other issue occurred and you need assistance).

Once all the required data is entered, press the Continue button. You’ll be automatically redirected to the Jelastic dashboard, where you can sign in using the credentials you’ve specified and start working.

Sign In

In order to sign in to a Jelastic account, you need to open the dashboard of the appropriate provider:

  • Following a direct link of the following structure: https://app.{hoster_domain}/
  • Click the required hosting provider from the list at Jelastic website:

Jelastic website choose provider

In both cases, you’ll be redirected to the login page.

log in to dashboard

Here, specify your credentials within the corresponding fields and click on the Login button.

Sign Out

To sign out from the dashboard, click on your login in the upper-right corner and choose the Sign out option.

Jelastic account sign out

We recommend logging out of your Jelastic account after finishing your management and configuration session.

What’s next?